Cookie Policy

Effective: July 22, 2026

Cookie Policy

Effective date: July 22, 2026 Version: 1.0

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how the site is used.

2. Cookies We Use

LactoGo uses three categories of cookies:

2.1 Essential Cookies (Always On)

These are necessary for the website to function. They cannot be turned off.

  • Session cookies — Keep you logged in during your visit
  • Security cookies — Protect against fraud and abuse
  • Consent record — Remember your cookie preferences

2.2 Functional Cookies (Optional)

These enhance your experience but are not required.

  • Theme preferences — Remember your display settings
  • Language preference — Remember your selected language
  • Feature toggles — Remember interface customisations

2.3 Analytics Cookies (Optional)

These help us understand how the community uses LactoGo, in anonymised aggregate form.

  • Page view tracking — Which pages are most visited
  • Session duration — How long users stay
  • Feature usage — Which tools are used most

We use anonymized analytics and do not track individual users across other websites.

3. Managing Your Preferences

When you first visit LactoGo, you'll see a cookie banner with three options:

  1. Accept All — Enable essential, functional, and analytics cookies
  2. Reject Non-Essential — Enable only essential cookies
  3. Customize — Choose which optional categories to enable

You can change your preferences at any time by clicking "Cookie Preferences" in the footer.

4. Cookie Duration

| Cookie Type | Duration | |-------------|----------| | Essential session | Session (deleted when browser closes) | | Consent record | 12 months | | Functional preferences | 12 months | | Analytics | 14 months |

5. Third-Party Cookies

LactoGo does not use third-party advertising or tracking cookies. We do not share cookie data with advertisers or social media platforms.

Our analytics processor may set their own cookies, but only if you consent to analytics cookies.

6. Your Rights

Under the ePrivacy Directive and GDPR, you have the right to:

  • Be informed about cookies before they are set
  • Consent to non-essential cookies
  • Withdraw consent at any time
  • Request deletion of your cookie data

To exercise these rights, use the "Cookie Preferences" link in the footer or contact us at michi.fujiwara@lactogo.eu.

7. Changes to This Policy

We may update this Cookie Policy as we add new features. We will notify you of material changes.

8. Contact

  • Privacy & data protection: michi.fujiwara@lactogo.eu
  • General inquiries: team@lactogo.eu
  • Account support: team@lactogo.eu

Contact us

General inquiries

team@lactogo.eu

Account & technical support

team@lactogo.eu

Privacy & data protection

michi.fujiwara@lactogo.eu